Frequently Asked Questions
Everything you need to know about our products, shipping, and sustainable practices.
What defines the quality of MAN–TLE garments?
We specialize in 'Heavyweight Clothing' using proprietary fabrics, most notably our signature high-density cotton chambray woven in Shizuoka, Japan. Our garments are designed to evolve and soften with the wearer over time while maintaining extreme durability.
How do I determine my correct size?
Our silhouettes are typically oversized and boxy. We provide detailed measurements for every garment on its product page. We recommend comparing these measurements against a favorite item you already own to ensure the desired fit.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express. Shipping rates are calculated at checkout based on your location. Please note that international orders may be subject to local import duties and taxes which are the responsibility of the recipient.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided the items are in original, unworn condition with all tags attached. Please note that sale items and international orders may be subject to different conditions.
How should I care for my MAN–TLE items?
Due to the high-density nature of our fabrics and the use of hardware like army buttons, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Always air dry in the shade to preserve the integrity of the fabric and color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure and streamlined checkout experience.